The most recent Windows 11 update, version 24H2, has proved to be a disaster for gamers, particularly for several Ubisoft titles. Since the release of the 24H2 update, various users have come forward with complaints that titles such as Assassin’s Creed Valhalla, Assassin’s Creed Origins, Assassin’s Creed Odyssey, Star Wars Outlaws, and Avatar: Frontiers of Pandora hang or go black before crashing after updating.
Microsoft has recognised this problem and has taken the unusual step of blocking the installation of this update on systems with the affected games. It advises users against manually installing the update until a permanent solution is in place. Ubisoft did release a temporary patch that fixed the problem in Star Wars Outlaws, but this fix brought additional performance problems, further disgruntling the gaming community.
Microsoft and Ubisoft collaborate to come up with a comprehensive solution to solve this general dissatisfaction. Gamers have taken to social media to complain about the buggy update and the ongoing compatibility issues. Forums and social media platforms are filled with complaints as users share their experiences and hunt for possible fixes.
In an effort to fix these issues, gamers have tried many solutions on their own. Some of them, such as updating GPU drivers, installing Visual C++ Redistributable packages, and checking the Uplay launcher, have not succeeded. Additionally, this has been really disappointing for users who have just bought new gaming hardware with the expectations of enjoying their games without any hassle.
For now, Microsoft suggests a couple of temporary workarounds, such as forcibly closing unresponsive games via the Task Manager. Another unofficial solution is to roll back the operating system to the previous version, 23H2, though some users say they have experienced similar crashes on that version also. The process to roll back is sometimes cumbersome and does not always work, so many gamers are in limbo.
The 24H2 update began rolling out in early October, and complaints from users have been steadily increasing since then. The issue appears to be specific to certain Ubisoft games, and it remains unclear whether the fault lies with Microsoft, Ubisoft, or a combination of both. This uncertainty has only heightened the frustration among affected users, who are eagerly awaiting a permanent solution.
Adding to the touchiness, the problem has lived on and on, even after the Windows Insider testing program-the ostensible enterprise for finding such problems before a public release. All of which raises questions about how useful the Insider program is, and how solid Microsoft’s testing process is. Not helping is that some users said they pointed out the problem in preview, and which was then let out onto full release without being fixed.
Ubisoft has acknowledged the situation and is working closely with Microsoft to resolve the issue, though the timeline for a permanent fix remains murky. Meanwhile, gamers affected by the update have limited options and a disrupted gaming experience. What’s happening here underlines the pains of maintaining compatibility across different ecosystems of software, especially when the applications are as complex and high-performance as modern video games.
In short, the Windows 11 24H2 update has been quite a disaster for gamers and specifically for those who play Ubisoft games. Judging by the response from both Microsoft and Ubisoft, work is being done on a solution, but the frustration and inconvenience experienced by users show how sometimes big software changes will be a bit of an ordeal. Gamers can only hope that soon an extensive fix will be deployed and they will again be able to enjoy their favorite games without any interference.
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